Lost something on board one of our buses?
For Lost Property, please contact Customer Services at firstname.lastname@example.org or on 01202 338421 to arrange an appointment for collection.
How do I get my item back?
We will advise you on the current process when you contact us.
We cannot send items to you as we cannot be responsible for the loss of the item in transit.
If you do not collect your item within 28 days, your item will be disposed of.
Can I obtain CCTV footage to find my item?
We are unable to provide CCTV footage unless it is requested by the police. If you fear your item has been stolen, you will first need to contact the police who may then contact us to obtain the footage.