Got a Key card without your name on it? Your card may be expiring soon. Take action now to avoid interrupted travel.
theKey smartcard is a convenient way of buying your bus tickets safely and securely online. Once you have topped up, it will only take 3 hours for your online bus ticket to load and then your Key card is ready for use on the bus. You can also top-up your Key on the bus and at the Salisbury Reds travel shop.
If you've registered your Key, we will be able to replace your card and any tickets on it if gets lost, stolen or damaged. Replacement charges may apply.
How theKey works
Simply follow the steps below to get your Key, load your bus tickets and travel with ease!
- Order your Key online
- Allow 2 working days for your key to arrive in the post
- Login online and purchase your preferred bus tickets
- Wait 3 hours for your online bus ticket to load onto your Key card
- Hold theKey for 5 seconds on the bus ticket machine to activate for the first time, anytime thereafter just wait for the green light!
- Enjoy travelling and saving money with the Key!
Bus tickets available on theKey
You can buy weekly, monthly, 90 day or annual tickets on theKey as well as bundles of single tickets and dayriders.
Child bus tickets on theKey
Child bus tickets are also available on theKey. Currently, only child network tickets are available for purchase. This covers travel on Salisbury Reds, morebus, Bluestar & Swindon Bus.
For more information on which child tickets are available on theKey and for prices, take a look at our child and young persons tickets section.
Already got a Key card?
Make sure you register your details to your Key so that you can top-up online. This also ensures that should your Key get lost, stolen or damaged, we can transfer any remaining bus tickets onto a replacement card.
Keep me, don't bin me!
Please look after your Key and don’t throw it away. You can use the same Key card time and time again. Your first Key is free, but you may be charged up to £5 for every additional card.