Look out for Lucy

3 months ago Thu 2nd Jul 2020


Customers in Salisbury  will be greeted by a new face as they board buses across the city centre.

Lucy is standing by to ensure the buses are clean and safe, as demand for our services steadily increases as Salisbury begins to emerge from lockdown.

We have stringent anti-viral cleaning regimes, with a greater focus on high-touch areas since the coronavirus crisis began. Our specialist team at the depot works hard every day, making sure buses are sterile and ready for our customers to travel with us. 

In addition to these measures, Lucy will be meeting buses across the city centre, at various times throughout the day, to check them and give touch points on-board an extra clean with anti-viral wipes.

Lucy, who is part of Salisbury Reds’ communications team, is also keen to talk with customers about any aspect of Salisbury Reds and our services, as the city begins to emerge from lockdown.

Lucy is able to help with timetable queries, and any technical questions people may have about using our app and website. Especially since we have a new track your bus feature as part of our journey planner  which tells people how busy their bus is. So, for those of you that aren't naturally tech savvy Lucy will be able to talk you through what you need to do.

We’ve been proud to have provided transport, through challenging times, to help key workers carry out their vital roles here in Wiltshire. Now, we are all very excited to be increasing our bus services, and welcoming back our loyal customers.  We can't wait to see you all again.